The world of work is going through a transition during this pandemic. BPO Work from home has become the new normal which the employees and the employers have adopted for last one year. Business process outsourcing (BPO) is a business practice in which a company hires an outside company to perform a critical business function or task. It seems that the acceptance of this work went down well through the employees in the IT sector, teaching and commerce.

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From my own experience, I have come across my family and friends who are into bpo work from home since the first wave of COVID. Many children left their hometown in past for their career growth. They are now united with their old parents staying in other cities in the remote places in the country. What can be more satisfying than this? One of my nephew and his wife had sold all his belongings in a metro city and returned to his parents who are old and staying alone. The opportunity of working from home had united the family members and now they are so happy, confident. Also working more for their organizations. Both my nephew and his wife are the only child of their parents.

Similar stories are there for my friends who are in IT companies. And they were finding it tough to balance between work and home. Now because of COVID they are doing BPO work from home. The middle aged women who had their children grown up are now found solace in working from home. Now they have the opportunity to relax at home while working. The young life has seen lots of chaos, tensions while keeping the children , family members happy while going to office on time. Now that they grew some or other disease like high blood pressure, sugar and thyroid due to highly stressed lifestyle. The work from home has brought them solace.

If a survey could have done on these middle aged men and women, I am sure that the researchers will find some positive results of lower sugar and blood pressure. So its time to rethink and redesign the working styles for the employees in different sectors. I agree that for all sectors, work from home may not be possible. But there is no harm to do research to change lifestyles to add value to our environment.

The work from home practice for educational institutions are also very important. As this sector needs may be the largest number of people commuting everyday from one place to other in different kinds of vehicles. By closing the institutions during pandemic will see less crowd at roads and more population at homes. The online teaching will help the teachers and students to be engaged for whole day, thereby reducing the unnecessary ventures taken by young students to roam out.

The online teaching – learning process needs designed to make it more effective though. The current problem is in the net connectivity, dearth of proper gadgets for students and teachers. Also dearth of a quiet corner at every household as learning always needs a meditative environment. Both the teaching community and the student community are puzzling over online teaching and its effectiveness. But I feel that a proper guidance will help this sector to grow tremendously. The online examination process needs improvement with the help of IT companies and the proper thoughts. So that students can learn from home in a better way to get promotion in next class with proper evaluation.

We must keep in mind that the pandemic is going to stay here and the youth must receive a quality education. A group of slack and dishonest citizens can produce from the habit of getting promotion without hard work. We must focus on producing assets and not liabilities.

The research on this kind of transition from offline to online should do quickly to cope up with any kind of adverse situations- with or without pandemic. Digitization of the every corner of the country is as much as necessary as the vaccination of the huge population. We have reached to a state of no return because we ignored the environmental crisis. The scarcity of oxygen everywhere might have taught us lessons unlimited. The scarcity of oxygen and pure water has crippled the society- but how many of us realize it? May the realization come soon through campaigning. And let the citizens find alternate ways of living to create less burden on nature. Change is the only constant and let us all adopt the change to set the new normal.

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